RedRoad AI

Medical Biller

Verifies insurance at check-in. Gives the request a final review, submits it to the payer, records the decision and files appeals.

Patient check-in

Register the patient and verify the insurance ID before the visit. Stub check: IDs starting with TERM come back inactive.

Check-in: verify insurance

Run the eligibility check before the patient sees the doctor.

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Nothing here.

Ready for final review

Validated by the MD and coded. Review the request, then submit it to the payer.

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Nothing here.

Denied: appeal or close

AI drafts the appeal from the payer's stated reason. You review it and file it.

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Nothing here.

With the payer

Record the decision when the payer responds.

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Nothing here.

Approved

Close once the EHR has been updated.

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Nothing here.